Privacy & Cookie Policy

1. Who we are

This website is run by Man of Magic (“we”, “us”, “our”), a professional magician and entertainer based in Exeter, Devon, providing close-up magic, gameshows and entertainment for weddings, corporate events and parties across Devon and the South West.

We are the “data controller” for the personal information described in this policy, which means we decide how and why it is used. We handle your data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

2. The information we collect

When you send us an enquiry

If you contact us through our enquiry form, by email or by phone, we collect the details you give us, which typically include your name, email address, telephone number, the date, location and type of your event, and any message you write. Our enquiry form is provided by Gigg (gigg.io), a booking and enquiry-management service, which receives the details you submit on our behalf.

When you browse our website

With your consent, we use Google Analytics to understand how visitors use the site. This collects information such as the pages you view, how you arrived at the site, the type of device, browser and operating system you use, your approximate location (town or region, not your exact address) and how long you spend on each page. This information is aggregated and is not used to identify you personally.

Search performance information

We use Google Search Console to see how our website appears in Google Search, for example which search terms led people to the site and which pages appear in results. Search Console reports anonymised, aggregated search data to us. It does not place cookies on your device when you visit our website and does not tell us who you are.

We do not knowingly collect information from children, and our website is not aimed at them.

3. How and why we use your information

We do not sell your personal information, and we do not use it for automated decision-making or profiling that has legal or similarly significant effects on you.

4. Cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. They help sites work, remember your choices and measure how they are used. Under PECR we need your consent before placing any cookies that are not strictly necessary.

Cookies we use

These are analytics cookies. We only set them if you consent, and you can change your mind at any time. We do not currently use any advertising or marketing cookies on this website.

Managing or withdrawing consent

• Use your browser’s settings to block or delete cookies. Guidance is available at aboutcookies.org. Blocking all cookies may affect how some websites work.
• Install Google’s Google Analytics opt-out browser add-on to stop your visits being measured by Google Analytics on any website.
• Clearing your browser’s cookies at any time removes the analytics cookies listed above.

Possible future advertising and social media tools

We may in future run online advertising campaigns, for example with Google Ads or Meta (Facebook and Instagram). If we do, we may add tools such as the Google Ads tag or the Meta Pixel to measure the effectiveness of our adverts and show relevant adverts to people who have visited our site. These would use marketing cookies and would only be switched on with your consent. We will update this policy and our cookie choices before any such tool is introduced.

5. Who we share your information with

We only share personal information where we need to, and only with:

• Google, which provides Google Analytics and Google Search Console and acts as a provider of those services. Google’s own handling of data is described in the Google Privacy Policy.
• Gigg, which provides our enquiry form and enquiry-management tools.
• Professional advisers and authorities, such as accountants, or where we are legally required to disclose information.

Where a provider processes data outside the UK, we make sure appropriate safeguards are in place, such as an adequacy arrangement or the UK International Data Transfer Agreement or Addendum, as required by UK data protection law.

6. How long we keep your information

We keep personal information only for as long as we need it for the purpose it was collected. Enquiries that do not lead to a booking are not kept longer than necessary. Records of bookings, invoices and payments are kept for as long as the law requires for accounting and tax purposes. Analytics data is retained in Google Analytics for the period set in our account settings and is then deleted automatically.

7. Keeping your information secure

We take sensible technical and organisational steps to protect your information from loss, misuse and unauthorised access, including using secure (HTTPS) connections on this website. No online service can be guaranteed to be completely secure, so please avoid sending sensitive information, such as payment card details, by email or through the enquiry form.

8. Your rights

Under UK data protection law you have the right to:

• Be informed about how your data is used (this policy);
• Access the personal information we hold about you;
• Correct information that is inaccurate or incomplete;
• Erase your information in certain circumstances;
• Restrict how we use your information in certain circumstances;
• Data portability, to receive your information in a commonly used format where this applies;
• Object to us using your information based on our legitimate interests; and
• Withdraw your consent at any time where we rely on consent, without affecting the lawfulness of what we did before.

To use any of these rights, contact us using the details below. We will normally respond within one month. There is no fee unless a request is clearly unfounded or excessive.

9. Making a complaint

If you are unhappy with how we have handled your information, please talk to us first so we can put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

10. Links to other websites

Our website may link to other websites, such as social media pages or the sites of event venues and partners. We are not responsible for the privacy practices or content of those sites, so please read their privacy policies.

11. Changes to this policy

We may update this policy from time to time, for example when we add new tools or the law changes. The latest version will always be on this page, with the date it was last updated shown at the top.

12. Contact us